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Richard Parsons
Head of CDD at KPMG Managed Services


Richard Parsons is Head of CDD at KPMG Managed Services with over 8 years’ experience in leading the design and development of solutions for clients. Richard is also a leader in mobilising numerous operational delivery teams for clients requiring rapid responses to operational issues with a particular focus on Forensic and Regulatory issues, including KYC/CDD, PPI, Share Remediation, Product Mis-selling and Customer Complaints handling. This includes experience of working across a diverse collection of industries and sectors, with a focus on financial services and insurance firms. Richard works closely with KPMG Technology teams to develop integrated KYC/CDD solutions, incorporating KPMG’s proprietary technology KPMG Third Party Intelligent Diligence ‘K-3PID’ as well as leveraging KPMG’s alliance technology, Cloud and workflow solutions. Richard’s experience in the technology space enables him to design solutions that capitalise on operational excellence and leading technology to work seamlessly together.

Agenda Sessions

  • Leveraging an outsourced CDD operation