This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.




Managed Services is KPMG’s specialist outsourcing offering, providing quality, cost efficient outcome based solutions and delivering KYC/CDD operations for many of the world’s leading financial institutions. Now in our 10th year, our success lies in combining industry and operations subject matter experts, operational tools and advanced technology, including data analytics to give our clients insights into themes and trends about their customers. We take on, streamline and run end to end operational processes for clients and have significant experience carrying out KYC/CDD for commercial, investment and retail banks, on complex, high risk entities across multiple jurisdictions. Our operations can include some or all elements of the KYC/CDD process, from population scoping to policy, onboarding, screening and customer outreach, helping clients to meet regulatory deadlines, complete backlogs or running their BAU process. Our engagements typically last 6 months to 2+ years, before we transition operations back to the client. We leverage our 6 global delivery centres in UK, India, Australia and China with capacity for 1500+ FTE to scale up or down in line with client requirements. Our granular operational MI drives high productivity levels and ‘right first time’ quality scores of at least 95% across sites, helping to deliver significant cost efficiencies for clients.

(KPMG International’s Trademarks are the sole property of KPMG International and their use here does not imply auditing by or endorsement of KPMG International or any of its member firms)

We're bringing you

  • Leveraging an outsourced CDD operation