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Conference: 30 November–1 December 2021
Certificate Programs: 28–29 November & 2 December 2021
Crowne Plaza RDC, Riyadh, Saudi Arabia

Daniel Jones
Training Manager at Daniel Swarovski AG


Daniel Jones has over 30 years of experience in developing and delivering learning programs to global audiences. In addition to a BA and MBA in international business, Dan holds certificates in training and human resources development and technical communication. Dan has worked for Macy’s, Zurich Re, Converium, and Zurich Insurance in various training and communications roles. Today, he develops training programs for Swarovski stores around the world. As a dual US-Swiss citizen, he’s lived in Switzerland for the past 21 years. In his free time, he enjoys hiking in the Alps, listening to podcasts, and sampling Swiss chocolate.

Agenda Sessions

  • Basic Design Guidelines for Professional Training Materials