This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


Hilary Dwyer
PhD., Senior Design Researcher at Microsoft


Hilary Dwyer is a thought-leader, educator, and researcher deeply passionate about creating positive learning environments for product teams. She leverages her teaching and learning expertise to create inclusive teams, launch new products, and shift organizational culture. She currently works as a senior researcher at Microsoft on a new initiative to encourage all employees to be customer-centered in their thinking and product development. Hilary earned her PhD in the Learning Sciences from University of California Santa Barbara in 2014 and since then has worked as a user researcher in a variety of applied settings.

Agenda Sessions

  • Navigating team resistance when shifting organizational mindset