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Yeneat Ophelia Chiu
Director, Design Strategy & Innovation at Memorial Sloan Kettering Cancer Center


Yeneat Ophelia Chiu, MHA

Director, Design Strategy and Innovation

Strategy and Innovation

Yeneat Ophelia Chiu, M.H.A is the Director, Design Strategy and Innovation at Memorial Sloan Kettering Cancer Center (MSK) located in New York. As part of the Strategy and Innovation division, her most recent work has focused on leading complex cross-discipline innovation projects, development of an in-house design innovation group, and exploration of technology and digital patient experiences. Her passions are around bringing the best patient experience to implementation, helping to spread innovative thinking to implementation across the organization and bringing people from different disciplines together. She also has hospital operations and administration experience across her 21 years of work at MSKCC.

Agenda Sessions

  • Navigating team resistance when shifting organizational mindset

  • Iterating… on Innovation Process, too!