This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

21 October 2021
Millennium KnightsbridgeLondon

Please tell us where you're based

Because the 19th Annual Complaints Management Forum is a digital event, we need to know where you’re based as it affects whether or not you have to pay VAT.

Are you based in the European Union with a registered VAT number?

Please send your company's registered VAT number to as soon as you finish your booking

Are you based in the European Union with no registered VAT number?

Are you based in the UK?

Are you based outside of the European Union?