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21 October 2021
Millennium KnightsbridgeLondon

Sue Buckle
Resolution Delivery Manager at Yorkshire Building Society


Sue is a passionate experienced leader in Customer Services having had different roles but all leading to ensuring the customer receives the right outcome. Sue and her team manages and leads the Complaint and Vulnerable Customer Policies and strategies within YBS supporting colleagues to continually drive inclusivity to ensure fair outcomes for all.

Agenda Sessions

  • Getting a holistic view of Regulatory Responsibilities throughout the Customer Journey


Speakers at this event