This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Aptean

Profile

Aptean Respond, is the UK’s market leader in complaint handling solutions. It's a powerful case management platform that supports every role in your customer experience team - from front-line agents and case managers to team leaders and executives. Through configurable, process-driven workflows and user-friendly dashboards, Respond empowers your team to improve customer interactions, accelerate case resolution, identify root causes, and capture actionable insights to provide an outstanding customer experience.