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Magali Bertolucci
Director of Crew Development & Strategy at MSC Cruises


In 1989, Magali received her Ph.D in Sciences of Behavior funded by the French Ministry of Research. She speaks fluently in French, English and Italian, and she is also knowledgeable in Spanish and German.

Magali started her career in 1985 as Assistant Academic Professor & Researcher in Behavioral Psychology Responsibilities, teaching to Ph.D students in different universities worldwide. In 1997 she became Senior Consultant & Executive Coach with main clients companies such as Costa Crociere, Airbus, hospitals, etc. Magali joined Costa Crociere HQ in 2008 in the role of Program Manager, followed by the position of Care Team Leader (2012) and as Campus Director (2013).

Agenda Sessions

  • Cruise Crew Management Forum: Sharing experience and best practices ; mapping out "the new normal"