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Frequently asked questions

How much does customized training cost?

Customized training is often the most cost-effective way to upskill teams as it requires less time out of the office while also avoiding unnecessary travel and accommodation costs. Every program is developed and costed individually based on your budget and training requirements.

How long is a customized training program?

We develop each program to meet your specific objectives, so it could be anything from a short 2-hour webinar through to a long-term development plan.

How long does it take to develop a customized training program?

We can turn around a customized training program from initial consultation to delivery in 4 weeks typically, dependent on trainer availability. However, we look to work within your preferred timelines and can provide solutions in smaller or longer timeframes when needed.

How many people can be trained?

For a fully interactive program up to 16 people is ideal, however we have several solutions to meet the needs of smaller and larger groups and can also organize training for global audiences.

Do you provide online training?

Yes, we can provide access to our existing online academies, with interactive forums, on a license-based model. We can also provide live webinars including Q&A sessions and customized recorded programs designed to target specific challenges.

How involved will I need to be in the training program?

Following the initial consultation and a short introductory call with our chosen trainer, you can be as involved as much or as little as you like. We will look to include you at all stages and work as a partnership. However, we appreciate our clients are busy people and so we can arrange everything else including the agenda, program materials, and logistics for the training.

How do you ensure the training is right for our team?

Based on your requirements we will select a trainer and arrange a call to outline objectives and content. We will also complete a pre-course needs analysis with your team to ensure we have a good understanding of the specific challenges and questions that need to be addressed. From that we will develop a draft agenda and schedule. We can include company-specific examples where necessary and ensure a confidentiality agreement is in place.

We only use experienced trainers who are specialists in their chosen field, and experts at facilitating discussion-led learning for group training. Finally, we will provide an evaluation report that summarises participants’ feedback, their actions and plans for the future, as well as the trainer’s feedback.