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Day 1 - BST (British Summer Time, GMT+1)
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Streams
Day 1 - BST (British Summer Time, GMT+1)
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Streams
09:30 - 09:4515 mins
Welcome and scene setting
Morning Roundtables
10:00 - 11:0060 mins
Front Office
Front office tech for personalisation
10:00 - 11:0060 mins
Back Office
Core banking transformation – the heart transplant
10:00 - 11:0060 mins
AI & ML
AI for personalisation and customer experience
10:00 - 11:0060 mins
Cloud
Available cloud technologies & latest trends
10:00 - 11:0060 mins
Personalisation
Technologies to help achieve the holy grail of genuine customer personalisation
11:00 - 13:00120 mins
Networking Break
Lunchtime Roundtables
13:00 - 14:0060 mins
Front Office
Overcoming CX/UX pains
13:00 - 14:0060 mins
Back Office
Legacy systems vs newcomers
13:00 - 14:0060 mins
AI & ML
RPA and ML in the middle and back office
13:00 - 14:0060 mins
Cloud
What can be safely put in the cloud and how to ensure compliance
13:00 - 14:0060 mins
Personalisation
Key ingredients to successful personalisation: knowledge, processes, technology, collaboration
14:00 - 15:0060 mins
Networking Break
Afternoon Roundtables
15:00 - 16:0060 mins
Front Office
What’s useful and what’s hype – knowing what tech to invest in
15:00 - 16:0060 mins
Back Office
Best practices, battle scars, do’s and dont’s of core banking transformations
15:00 - 16:0060 mins
AI & ML
Use cases – investment, implementation, results
15:00 - 16:0060 mins
Cloud
Use cases – investment, implementation, results
15:00 - 16:0060 mins
Personalisation
Use cases – investment, implementation, results
16:00 - 17:0060 mins
Networking Reception
17:00 - 17:055 mins
Close of Day 1
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