Experience the future of finance first

Finovate Podcast Episode 50: Paul McAdam, JD Power

Share this article

The path to customer satisfaction: exploring the data around how to make digital banking users happy

Paul McAdam, JD Power

Paul McAdam is a client-focused strategic advisor, marketer and content creator that helps firms in the financial services industry drive business results by gaining a better understanding of customer demand. He has led dozens of strategic content and primary research programs that have enabled the largest U.S. banks and global FinTech providers to size markets, benchmark performance, understand customer segments, and develop marketing, customer experience and growth strategies.

Missed the latest episode? Catch up now...

#49 banner

Share this article

Upcoming event

FinovateFall Digital

14 - 18 Sep 2020, Online virtual event
The future of finance is digital
Go to site