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Jennifer McAuliffe
Head Human Centered Design Practice, eXellerator at SC Ventures


SC Ventures is a business unit created to promote innovation, invest in disruptive financial technology, and explore alternative business models.

Jennifer heads up the Human Centered Design Practice in the Innovation Lab - the eXellerator - where they leverage human-centered design, lean start-up and agile approaches to help solve business problems and co-create solutions with clients. Her role is to facilitate innovation and culture change across the Bank through their Human Centered Design Program.

Nurturing an intrapreneurial culture by empowering people to take initiative, the eXellerator is also a launchpad for the Bank’s innovation platform (sc innovate)  and the intrapreneurs program, where staff across the bank are encouraged to submit ideas and refine & build customer-centric solutions.

Prior to moving to Singapore from Australia to join the team setting up the eXellerator, Jennifer was a founding member of the Westpac Innovation Lab - The Garage – and helped shape their innovation toolkit, logistics and approach. 

Agenda Sessions

  • Strategy Roundtable: Building An Innovation Culture, Not An Innovation Team. How Can Innovation & Business-As-Usual Co-Exist?