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June 22-23, 2021
SST/GMT+8 Time ZoneOnline virtual event

Shawn Low
Co-Founder & Head of Operations at


Shawn Low is Co-Founder and Head of Operations for Since launching in 2016, Better has originated $11 billion in loans and raised over $250 million in equity capital from Goldman Sachs, Kleiner Perkins, Ally Financial and American Express. Shawn is responsible for overseeing the overall operations and strategic direction of the company including sales, fulfillment, strategy, finance and business operations. He was part of the founding team at Better and built the customer support, sales, processing and underwriting departments from inception. Shawn also launched’s India office, which is now the company’s second largest. Prior to Better, Shawn was amongst the youngest core group members of the Technology Advantage Practice at the Boston Consulting Group. He worked extensively with major clients across Asia and North America, and was part of a select team deployed on-the-ground to support the UN Emergency Mission in the 2014 Ebola crisis. In his earlier years, Shawn was the founder of Audible Hearts - Singapore's largest online crisis support platform for young people that ran for 10 years. The platform serviced thousands of cases, received over $500K in government funding and was cited as a successful model of youth enterprise in the Singapore Parliament and in multiple press outlets. Shawn was the operations officer for an operationally-ready military battalion as part of his military service, and still retains his commission in the reserve. Shawn received his BA from Harvard University. He lives in New York City with his wife Elizabeth and travels frequently to India and Singapore.

Agenda Sessions

  • Panel: Leveraging emerging technologies and digitisation to reimagine a hybrid customer experience