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27-28 February 2024
Intercontinental O2London, England

Michael Anyfantakis
Chief Architect & Head of Product at Capital One UK


Michael helps transform financial services organisations into agile product led businesses, bringing together cross-functional teams to rapidly design, deliver, test and evolve new digital products and services, co-created with consumers and built on the cloud, using human-centered service design, agile and DevOps techniques.

Michael is now back at Capital One, driving tech strategy, architecture and product management, after setting up FIBRs new greenfield and cloud native digital banking platform. Prior to this, Michael served as Head of Innovation Design at Lloyds Banking Group, setup Capita Consulting's Agile Transformation capability and EY's Digital Banking Transformation Advisory practice, helping large financial institutions develop innovative digital propositions, shape their strategic roadmaps and deliver their digital and agile transformation programmes.

Agenda Sessions

  • Power Panel: Tales From The Frontline - How Can Financial Institutions Deliver Excellent Customer Experience Blending Human & Digital & Get Their Customers To The Right Channel To Profit From Their CX Strategy?


Speakers at this event