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Ben Roles
Director of Operations at Introhive

Profile

Ben has a background in Operations and System solution design, with a career spanning 20 years. Running various teams, Ben has architected and delivered technical and process solutions for the Ministry of Defence, Capita, the Department of Work and Pensions (DWP) and more recently Barclays Investment Bank, Ben understands the challenges of adoption and implementation both from technical architecture and business process change perspectives. Today he drives operational and internal technology strategy at Introhive, helping organisations to maximise the benefits delivered from contact, company and relationship insights.

Agenda Sessions

  • Insight Exchange: Building and delivering best-in-class CX from the ground up, for the most effective acquisition and retention

    1:40pm

Speakers at this event