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May 23-25, 2023
Marriott Marquis San FranciscoSan Francisco, CA

May 23-25, 2023
Marriott Marquis San Francisco,
San Francisco, CA

Customer Experience Summit

For Chairmen/Chairwomen, CEOs and senior customer experience professionals. Customer experience is the linchpin in any organisation – B2B or B2C. Find out how to improve the experience you provide your customers.

May 10


Topics include:

  • Anticipating customer needs to increase customer satisfaction and retention
  • What is the role of humans, in the future of digital customer service?
  • Off the record chat – how Apple is driving a high-calibre experience for employees and customers
  • Is the future digital interface voice activated?