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May 18-20, 2022
Hilton San Francisco Union SquareSan Francisco, CA

May 18-20, 2022
Hilton San Francisco Union Square,
San Francisco, CA

Exhibitor Manual

Information for Sponsors


Welcome to the Exhibitor Manual for FinovateSpring 2022

Key Contacts


Renae Ellwood |

David Leslie-Clarke |

Spencer Le Grys |


Ravella Riffenburg | 

Speaking Engagements:

Katie Gwyn-Wiliams |

Informa Connect is committed to improving diversity, equality and inclusion in every industry it operates in, through our agendas and specialist programs to encourage a variety of demographics. We expect all our participants and sponsors to support this ethos. We will be asking all our stakeholders to take care when designing their promotions and other communications to ensure that our events contribute to promoting equality in the industry. Please find our code of conduct here.

At Event Safety

Your safety at our events is our top priority. Please click here to see what we will be doing at this event to ensure we can bring you together with your peers, clients and colleagues as safely as possible.

Exhibiting Sustainably

At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve. 

As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets. 


Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more


Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact Dominika.


**We are specifying that any free build exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled  

Permitted Onsite

  • Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels 

  • The stand structure must be prefabricated and ready to assemble onsite 

  • Final adjustments to prefabricated pieces for fitting purposes is allowed 

  • Final coat of acceptable TVOC paints for repair purposes only 

  • Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable 

  • The use of LED lighting 

  • The use of recycled carpet, vinyl flooring, other floor coverings. 

Prohibited Onsite

  • The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite 

  • The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use 

  • Construction of any stand components from single use materials 

  • Building from scratch onsite of any stand core elements 

  • The use of incandescent light bulbs 

  • The use of non-recycled carpet, vinyl flooring, other floor coverings.


In keeping with our sustainability aims at FinovateSpring we are moving towards a model that exhibitors do not provide giveaways at this event. This year, we are not enforcing these rules, but we are encouraging sponsors to bring more sustainable giveaways wherever possible.

In order to assist with this, and remove the need for handouts and giveaways, FinovateSpring will provide QR codes to exhibitors that can be shown on your stand – these can be used for people to download materials such as white papers or brochures, or to simply share their details with you. FinovateSpring's lead generation system will be provided to you to upload these materials, track leads and make notes. Please see more details on this in the Lead Generation section below.

Please contact Ravella if you have any questions about this at all.


Sponsor Info Form - ASAP

View form here

Advance Shipment to GES Warehouse Begins - Wednesday, April 13, 2022

Hotel Room Block Deadline -- April 16, 2022

Exhibitor Declaration Form Due - Tuesday, May 3, 2022

Certificate of Liability Insurance Due - Tuesday, May 3 2022

GES Discount Deadline for Booth Orders - Tuesday, April 26, 2022

Ticket Registration - May 13, 2022

Last Day for Advanced Shipment to GES Warehouse -  Thursday, May 12, 2022

Exhibitor Move in - Tuesday, May 17 1:00 PM - 5:00 PM

FinovateSpring 2022 -  Wednesday, May 18 - Friday, May 20

View Agenda Here

Exhibitor Move out - Friday, May 20 - 5:35 PM - 10:00 PM


Exhibit spaces are 10 feet x 10 feet, with 8-foot black drape at the back. The facility is carpeted.


Complimentary Inclusions

1 5-amp electrical drop

Lead retrieval service through Visit Connect

Wireless internet via a dedicated exhibitor network

1 6ft table, 2 chairs – can be provided upon completion of the Exhibitor Declaration Form

Additional Orders

Graphics, booth furnishings, A/V equipment, and additional electrical services (including adapters and extension leads) must be provided by the exhibitor. Many of these pieces can be ordered for additional costs through GES.

Please review and place your orders through their service kit here:


Exhibition Set Up*

Exhibition Tear Down

*Please note that these times may change – you will be informed closer to the event if this is the case

Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.


All exhibit materials must be sent in advance to the GES warehouse. Direct to exhibit site shipments will not be accepted at the Hilton, Union Square.

For shipping information, please visit:


As an exhibitor it is essential that you read the health and safety rules.  

The Exhibitor Declaration Form must be returned by May 2 so that Finovate is aware what you plan to do at this event. 

If you have a free build stand you must read the rules here and return stand plans, risk assessments, method statements and a copy of the insurance certificate before permission to build is given.


Please complete the Sponsor Information Form ASAP. 

Alternatively, confirm with Finovate Show Management that the profile online  is correct.


Click here for more information on Show Guidelines & Security

Please note that Show Management cannot assume any responsibility or liability for lost, damaged, or stolen property.


Please refer to your contract for the number of complimentary and discount tickets included with your sponsorship package. 

Discount codes will be sent to you via email and must be registered using the online portal provided, please reach out to Ravella if you have any trouble accessing your account.

Ticket Registration Deadline -- Friday, May 13


To arrange accommodation please go to the Plan Your Visit page.

Demand for rooms can be very high, so please book early to avoid disappointment. Finovate takes no responsibility for hotel reservations. Booking deadline - 

Informa Connect does not have a third party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa Connect and the hotel.


FinovateSpring is partnering with Visit Connect as the registration and lead retrieval tool for the event.

Visit Connect puts the success of the show firmly in the palm of your hand. Using their own smart device, exhibitors can verify, rate, prioritize, monitor, and respond to leads in real-time, from the show floor or remotely from a team member at your office.

Scan a visitor badge with Visit Connect immediately to:

•access contact data
•add notes, voice memos and photos
•answer pre-set questions
•set follow up instructions
•even immediately contact the lead

Find details here of how Visit Connect will work for lead generation as well as to upload content for attendees to download by scanning a QR code.

Login details will be sent to the primary contact in due course along with further details on how to use the system.