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May 23-25, 2023
Marriott Marquis San FranciscoSan Francisco, CA

May 23-25, 2023
Marriott Marquis San Francisco,
San Francisco, CA

Exhibitor Manual

Information for Sponsors


Welcome to the Exhibitor Manual for FinovateSpring 2023

Key Contacts


Renae Ellwood |

Alice Ambrose |

Valeria Curzio |


Lilli Kite-Banks |

Speaking Engagements:

Katie Gwyn-Wiliams |

Informa Connect is committed to improving diversity, equality and inclusion in every industry it operates in, through our agendas and specialist programs to encourage a variety of demographics. We expect all our participants and sponsors to support this ethos. We will be asking all our stakeholders to take care when designing their promotions and other communications to ensure that our events contribute to promoting equality in the industry. Please see these additional guidelines for all sponsor and exhibitor attendees.

At Event Safety

Your safety at our events is our top priority. Please click here to see what we will be doing at this event to ensure we can bring you together with your peers, clients and colleagues as safely as possible.

Exhibiting Sustainably

At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve. 

As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets. 


Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more


Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact Dominika.


**We are specifying that any free build exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled

Permitted Onsite

  • Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels 

  • The stand structure must be prefabricated and ready to assemble onsite 

  • Final adjustments to prefabricated pieces for fitting purposes is allowed 

  • Final coat of acceptable TVOC paints for repair purposes only 

  • Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable 

  • The use of LED lighting 

  • The use of recycled carpet, vinyl flooring, other floor coverings. 

Prohibited Onsite

  • The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite 

  • The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use 

  • Construction of any stand components from single use materials 

  • Building from scratch onsite of any stand core elements 

  • The use of incandescent light bulbs 

  • The use of non-recycled carpet, vinyl flooring, other floor coverings.


Please contact Lilli if you have any questions about this at all.

In keeping with our sustainability aims at FinovateSpring we are asking that exhibitors do not provide giveaways at this event and we would like all of our exhibitors to embrace this sustainability goal with us.

In order to assist with this, and remove the need for handouts and giveaways, FinovateSpring will provide QR codes to exhibitors that can be shown on your stand – these can be used for people to download materials such as white papers or brochures, or to simply share their details with you. FinovateSpring's lead generation system will be provided to you to upload these materials, track leads and make notes. Please see more details on this in the Lead Generation section below. Please provide at least one and up to ten pdfs to Lilli by 10 April. These will be used to create QR codes to display on your stand.

If you wish to have any branded giveaways at your stand, in keeping with Finovate sustainability goals, these must be sustainable in nature. This means they should either be fully recyclable or have longevity of use. They must not contain any single use plastics and you should be aware of the carbon footprint of any items you order. Please also be aware of the volume of your order – and do not have lots of spare items that will not then be used.

Alternatively, you are invited to support Informa’s Million Mangroves project. This uses the event app – ConnectMe – and means that we will provide a green QR code for your stand for attendees to scan to obtain your content and to generate leads for you as exhibitors.

Please see below our advice on how to be more sustainable with your giveaways:

• Find things that are made locally so shipping is more sustainable.

• Avoid gifts that need heavy packaging, which immediately ends up in a landfill.

• Consider what the object is made of. Bamboo is one preferred eco-friendly material. Plastic is a no-no.

• If you give away apparel, look for products made of ethically sourced, organic material. Consider skipping the logo so that the garment has a longer life.

• If you have to ship the gift, avoid overnight delivery and consider buying offsets to cover the carbon footprint of the shipping.


Sponsor Info Form - ASAP

View form here

Advance Shipment to GES Warehouse Begins - April 18, 2023

Hotel Room Block Deadline -- April 29, 2023

Exhibitor Declaration Form Due - April 11, 2023

Certificate of Liability Insurance Due - April 11, 2023

GES Discount Deadline for Booth Orders - May 1, 2023

Ticket Registration - May 8, 2023

Last Day for Advanced Shipment to GES Warehouse - May 17th, 2023

Exhibitor Move in - May 22 12:00 PM - 5:00 PM

FinovateSpring 2023 - May 23 - Thursday, May 25

Exhibitor Move out - May 25 - 6:30 PM - 9:30 PM


Exhibit spaces are 10 feet x 10 feet, with 8-foot black drape at the back. The facility is carpeted.


Complimentary Inclusions

1 5-amp electrical drop

Lead retrieval service through Visit Connect

Wireless internet via a dedicated exhibitor network

1 6ft table, 2 chairs – can be provided upon completion of the Exhibitor Declaration Form

Additional Orders

Graphics, booth furnishings, A/V equipment, and additional electrical services (including adapters and extension leads) must be provided by the exhibitor. Many of these pieces can be ordered for additional costs through GES.

Please review and place your orders through their service kit here:


Exhibition Set Up* 

Monday 22nd May 2023

Exhibition Tear Down

Thursday 25th May 2023

*Please note that these times may change – you will be informed closer to the event if this is the case

Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.


All exhibit materials must be sent in advance to the GES warehouse. Direct to exhibit site shipments will not be accepted at the Marriott Marquis, San Francisco.

For shipping information, please visit:


As an exhibitor it is essential that you read the health and safety rules.

The Exhibitor Declaration Form must be returned by April 11 so that Finovate is aware what you plan to do at this event.

If you have a free build stand you must read the rules here and return stand plans, risk assessments, method statements and a copy of the insurance certificate before permission to build is given.


Please complete the Sponsor Information Form ASAP.

Alternatively, confirm with Finovate Show Management that the profile online is correct.


Click here for more information on Show Guidelines & Security

Please note that Show Management cannot assume any responsibility or liability for lost, damaged, or stolen property.


You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Lilli Kite-Banks.


The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register your complimentary passes for the event.

The Finovate speaker co-ordinator will be contacting all speakers directly with further information about their participation.


If you require additional passes, please contact Tyler Ferst who will be able to share a booking link.


FinovateSpring is partnering with Visit Connect as the registration and lead retrieval tool for the event.

Visit Connect puts the success of the show firmly in the palm of your hand. Using their own smart device, exhibitors can verify, rate, prioritise, monitor, and respond to leads in real-time, from the show floor or remotely from a team member at your office.

Scan a visitor badge with Visit Connect immediately to:

•access contact data,

•add notes, voice memos and photos

•answer pre-set questions,

•set follow up instructions,

•even immediately contact the lead

Find details here of how Visit Connect will work for lead generation.

Login details will be sent to the primary contact in due course along with further details on how to use the system.


To arrange accommodation please go to the Plan Your Visit page.

Demand for rooms can be very high, so please book early to avoid disappointment. Finovate takes no responsibility for hotel reservations.

Informa Connect does not have a third party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa Connect and the hotel.