Carolyn Criscitiello

Head of Digital Payments, Retail Banking and Wealth Management Group at HSBC

Carolyn is the Head of Digital Payments for HSBC's Retail Banking and Wealth Management Group, a division of HSBC Bank USA, N.A., and a subsidiary of HSBC Holdings plc (NYSE: HSBC), one of the world's largest banking and financial services organizations. She is responsible for developing the digital payments strategy and implementation for domestic and international electronic payments. Prior to joining HSBC, she headed Innovation and Emerging Channels at M&T Bank. Criscitiello's other involvement includes being Vice Chair of the ABA Payment Systems and TCH RTP Committee. She also serves on the TCH Secure Token Board, Connected Banking Board and Zelle Advisory Committee.