This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Carolyn Criscitiello
Head of Consumer and Business Banking Payments at Santander Bank

Profile

Carolyn Criscitiello is the Head of Consumer and Business Banking Payments for Santander Bank, NA. Carolyn is responsible for driving the overall payments strategy for Consumer and Business Banking to improve client engagement and activation to enable deeper client relationships; improve risk and controls; and drive an improved customer experience. Before this Carolyn headed digital payments at HSBC Bank where she was responsible for developing the digital payments strategy, as well as the implementation of domestic and international payments initiatives such as real time payments, bill payments, wires, global transfers and HSBC Global Money. Prior to joining HSBC, Carolyn was the Head of Innovation with M&T Bank and held other digital and payment leadership roles. Carolyn also serves on multiple boards and committees, helping to drive innovation for the payments industry. She is currently Vice Chair of the American Bankers Association Payment Systems Committee and Chair of The Clearing House Real Time Payments Committee.

Agenda Sessions

  • Power Panel: How Will New Technologies, New Competitors And New Business Models Shape The Future Of Payments? Is Payments Orchestration About To Have Its Moment?

    2:50pm
  • Join Us On Zoom For Interactive Moderated Q&A With Our Panellists

    3:20pm