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Eliel Johnson
Vice President and Head of User Experience and Design at Charles Schwab


Eliel Johnson is the Vice President and Head of User Experience Design and Research for Charles Schwab. He is responsible for Schwab’s multi-platform design strategy that includes native mobile applications, responsive web solutions and innovation for emerging platforms. Eliel built the UX research and product design teams at Schwab from the ground up, including recruiting key initial hires, modernizing the design process, and laying the foundation for a vibrant design culture within the company. As part of the team leading digital transformation at Schwab, Eliel has built a design thinking education program, providing training and tools to hundreds of colleagues across the company.

Eliel is an accomplished user experience strategist, interaction designer and team leader with over 24 years of experience designing software experiences a cross channels. Prior to joining Schwab, Eliel worked for some of the largest user experience agencies in the US and Europe, leading design efforts for both start-ups and Fortune-100 companies.

Eliel has an interdisciplinary design degree from the University of California at Berkeley, where he graduated with honors. He completed additional course work at the Humboldt Universität, in Berlin, Germany.

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