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May 18-20, 2022
Hilton San Francisco Union SquareSan Francisco, CA

Pete Reiser
Head of Mobile and Online Banking at Citizens Bank

Profile

Pete Reiser is Head of Mobile and Online Banking at Citizens. During his two years at the bank, he has solidified his reputation as a Digital Athlete, willing and able to tackle the most challenging situations. Last year, he led the successful completion of Citizens’ mobile replatform effort, dramatically increasing customer satisfaction, as well as platform stability, security and efficiency. In the past month, he has taken a newly created role leading Citizens’ Digital Convergence effort, consulting with key business initiatives to ensure that all strategies and their subsequent execution lead to an outstanding, consistent and unified digital experience for all Citizens customers. Prior to joining Citizens, Reiser spent the last 20 years in Digital roles at a number of financial services firms, including Capital One and Bank of America. He holds an undergraduate degree from Niagara University and an MBA from the University of Southern California.

Agenda Sessions

  • Power Panel: Customer Insights - Sharing Real Life Examples Of Best Practice In CX And How To Blend Human & Digital CX

    1:25pm
  • Join Us On Zoom For Interactive Moderated Q&A With Our Panellists

    1:55pm

Speakers at this event