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Colin Boone
Vice President Digital Experience at Royal Credit Union


Colin Boone the Vice President of Digital Experience at Royal Credit Union in Eau Claire, WI. He is responsible for creating and managing the strategic direction of the Digital Experience team. The Digital Experience team designs and manages user experience, user interface and member journeys across all digital channels. Colin recently received his master’s degree in business administration from the University of Illinois. He is involved in his community as the president of the Old Abe Football Club, as well as a volunteer coach with the Eau Claire Eagles Hoops Club.

Agenda Sessions

  • Power Panel: Chatbots And Customer Service. Were Chatbots Ready For The COVID Challenge? How Can Chatbots Be Developed To Provide The Level Of Customer Service Needed Now?