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David Penn
Research Analyst at Finovate


David Penn has 20 years of experience as a writer, blogger, and journalist covering the financial markets, small business, and technology. One half of the research team at, he authors Finovate Global, a weekly look at fintech in developing markets around the world.

Agenda Sessions

  • Opening Remarks From The Chair

  • In Conversation With: What Do Customers Want - Going Above And Beyond, Unlocking Intelligent Customer Insights, And Creating A CX That Surprises And Delights

  • Opening Remarks From The Chair

  • Opening Remarks From The Chair