This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa

Eliel Johnson
Vice President and Head of User Experience and Design at Charles Schwab

Profile

Eliel Johnson is the Vice President and Head of User Experience Design and Research for Charles Schwab. He is responsible for Schwab’s multi-platform design strategy that includes native mobile applications, responsive web solutions and innovation for emerging platforms. Eliel built the UX research and product design teams at Schwab from the ground up, including recruiting key initial hires, modernizing the design process, and laying the foundation for a vibrant design culture within the company. As part of the team leading digital transformation at Schwab, Eliel has built a design thinking education program, providing training and tools to hundreds of colleagues across the company.


Eliel is an accomplished user experience strategist, interaction designer and team leader with over 24 years of experience designing software experiences a cross channels. Prior to joining Schwab, Eliel worked for some of the largest user experience agencies in the US and Europe, leading design efforts for both start-ups and Fortune-100 companies.


Eliel has an interdisciplinary design degree from the University of California at Berkeley, where he graduated with honors. He completed additional course work at the Humboldt Universität, in Berlin, Germany.

Agenda Sessions

  • Keynote Address: Building Customer Centricity Into Your Organization – Integrating UX From The Ground Up

    3:15pm