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Pascal Hoffmann
SVP Commercial Banking Strategy at Wells Fargo

Profile

Pascal Hoffmann works at Wells Fargo as SVP, Commercial Banking Strategy, with a focus on Digital Transformation and Strategy. Prior to Wells Fargo, Pascal worked at McKinsey and Accenture to assist Banking executives, typically at the C-level, to plan for, launch, and conduct digital transformations in 4 different countries, ranging from small-scale adoption of Agile for experimentation up to running large scale digital transformations with $250MM in annual budget. Pascal is a regular guest speaker at conferences on topics such as customer experience and published digital-related articles, e.g. Business Acceleration and Digital Transformation. He holds an MBA from UC Berkeley/Haas and a Master in Computer Science from ENSTA ParisTech.

Agenda Sessions

  • Power Panel: Chatbots And Customer Service. Were Chatbots Ready For The COVID Challenge? How Can Chatbots Be Developed To Provide The Level Of Customer Service Needed Now?

    12:25pm