Sri LakshmiVice President , Head of Analytics and AI at First Abu Dhabi Bank
Author & a creator of an AI model, owner of a patent for it, and the recipient of the BEST AI transformational leadership award in the financial services .18 years of banking experience in Data, Business Intelligence, Data visualization, Analytics, and AI. As VP, Head of Analytics and AI, I am currently heading Data, Analytics, and AI teams. Innovative thinker with the ability to devise novel solutions to industry problems. Fanatical about using data, analytics, and artificial intelligence to boost revenue, cut costs, and improve customer satisfaction. Investments in data, analytics, and AIs under my leadership have yielded a 4x return on investment.
Working expertise in using advanced data and Analytics to model complicated use cases, generate business insights, and identify opportunities. Expertise includes areas like customized recommendation engines, fraud risk, digital analytics, customer acquisition, product penetrations, attrition, retention, channel migrations, digital adoptions, and risk monitoring.
extensive expertise in offering challenging AI and NLP (Natural Language Processing) solutions. Voice biometrics, chatbots, and virtual agents Among others, voice to text and speech analytics.
Work closely with Business leaders, Business champions, data stewards, project/program managers, and IT teams to transform data into vital knowledge and information that can be applied to support data-driven choices.
Built data infrastructure for Fortune 500 companies, including Big Data, Data Lakes, and Data Warehouses. Solution architectural design, master data management, Meta data management, dimensional modeling, data modeling, and data transformation were the main areas of focus.
Extensive expertise creating and implementing data, analytics, and artificial intelligence maturity assessments, as well as creating actionable roadmaps with a clear plan for revenue generation, cost optimization, customer experience, and process effectiveness.