Articles & Video
Facing up to the "new normal"
The writing is on the wall – we are going to return to “normal” again. Now it’s up to all of us to imagine how good “normal” can be.
Pandemics, climate change, recessions – Oh my! How do you manage commercial credit risk in an ever-changing landscape?
Once we’ve overcome the pandemic, the next crisis regulators will be turning their attention to is climate change, which unlike Covid-19, isn’t something we can develop a vaccine for – and is here to stay.
Beyond images: How video is reshaping digital customer engagements in banking
Leading brands are adding real-time video to digital customer engagements as a way to improve customer service and sales effectiveness. Find out why you should be too.
Fast money: The innovation race between established and upstart financial services firms
The banking and finance industry has always been capable of adapting. But as the world recovers from the pandemic, banking and financial services face a new disruption from fintechs and “neobanks.”
Innovating for success: How insurers can embrace innovation to drive agile growth
Are insurers truly getting return from their investment in innovation? Join our latest Finovate webinar to find out.
Women in fintech: Rita Martins, "A partnership is much more than finding great technology, human interaction is vital"
Julie Muhn chats to Rita Martins, FinTech Partnerships Lead - Innovation Finance and Risk at HSBC about her experience as a woman in fintech, trends she's seeing across the industry and what can be done to encourage more female founders.
The evolving role of the CDO at financial organizations
Over the past several years, the role of the chief data officer (CDO) has evolved from being security-and compliance-oriented to being strategic and innovative. What does the future have in-store for this role?
FinovateEurope Best of Show Winners Announced
Who won the coveted Best of Show award at FinovateEurope 2021?
Customer engagement tactics to boost loyalty and monetization
Research shows brands that excel in customer engagement often exceed their revenue goals. But how well is the financial services industry really responding to customers, and delivering on promises of “customer-centricity?”
The new c-suite challenge: The rise of customer experience
Customer Experience (CX) will become the currency of financial services organisations in the future and help determine how products are developed for an increasingly informed customer.
Going beyond International Womens' Day with NYC Fintech Women
What does International Womens' Day and #IChoosetoChallenge mean in practice, and what can be done to support and develop truly diverse teams?
What you don’t know about device reputation tracking- and other security fails
In an economy that is taking place increasingly online, the recent boost in fraud has left many banks, fintechs, and retailers underprepared in the fight against bad actors.
5 key fintech trends for 2021
While 2020 made its mark on the financial industry by causing tremendous disruption, 2021 is shaping up to be a year remembered for transformation and adaptation
FinovateEurope Digital 2021 - what can you expect?
The challenges facing the financial industry are immense, and you need innovative technology to meet them. See cutting-edge fintech you can deploy now and hear from experts who can help you plan for a digital future.
Women in Fintech: Kathy Strasser on how changing conversations makes innovation happen
As part of our ongoing #WomeninFinTech series, we spoke with Kathy Strasser, Chief Operating Officer/Chief Information Officer at IncredibleBank about her experiences in and thoughts on the fintech industry today.
Through the pandemic and beyond: overcoming data management challenges in capital markets
Firebrand Research discusses how to tackle the complex issue of data management and shares key reasons to invest in a smart data fabric.
Biometric authentication for SCA and beyond: the art of the possible
The PSD2 requirement for Strong Customer Authentication, combined with Mastercard’s mandate on biometrics, has led to an increase in the deployment of biometrics as one of the 2 factors of authentication. Find out how biometrics can deliver additional value-added services to maximise return on investment for your business.
Reinventing wealth management for the digital age
Traditional wealth management processes are not designed for the digital age. Firms need digital solutions that address clients' rising expectations for digital experiences and expand service offerings while reducing operational complexity.
FinovateWest Digital eMagazine
Read the latest insight and analysis from FinovateWest Digital 2020.
Fintech digital transformation challenges during Covid-19
Digital transformation has been on the radar of most financial institutions for years. While many have made digital transformation a priority, some have faced roadblocks including risk-aversion and lack of corporate sponsorship.
The evolution of payments fraud
Fraudsters are taking advantage of the increased number of transactions taking place online in today’s pandemic environment. To get a better idea of the specific changes that have taken place, as well as those that have yet to come, we spoke with Vesta CIO Tan Truong.