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COVID-19 Update

In light of recent developments the Flame conference has been postponed until 12 - 13 October 2020.

New dates announced

Due to the escalation of the situation concerning the COVID-19 pandemic, the Flame conference and Informa have taken the decision to postpone the event until 12 - 13 October 2020. The venue will remain the Hotel Okura, Amsterdam.

The wellbeing of our delegates and colleagues remains our number one priority so whilst this decision has not been taken lightly, we feel that moving the event further back in the year will provide the best possible opportunity for you to meet your business needs.

Any existing bookings are valid for the new event dates and attendees will have received an email notifying them. If you have already booked a room directly with the Hotel Okura or using the HotelMap platform please contact the hotel directly to amend your booking. If you are an existing attendee and have any questions or concerns, please contact either: or call +44 (0) 20 7107 7206 or call +44 (0) 20 3377 3236

Book with total confidence

As the COVID-19 situation is changing daily, we want you to feel totally confident about booking onto our events.

  • If Informa needs to reschedule the event, we will simply roll over your booking to the new dates
  • If Informa is unable to run the event again in the next 12 months, you will be entitled to a full refund
Health and safety

We are proud to serve our customers and our priority is always the health, safety and happiness of our attendees and colleagues at our events.

We are monitoring the situation closely and following the official advice and guidance from the World Health Organisation (WHO) and local government authorities.

As such we’ll be following all internationally recommended safety and hygiene measures. You’ll see a number of additional precautionary measures in place, including:

  • hand sanitiser points will be available throughout the venue, including the elevator foyers and public spaces
  • prominently displayed reminders about good hygiene practices

Be assured that we are monitoring developments on a daily basis. If anything changes we will contact all attendees. We are working hard to create the best possible experience at our events.