Brad MillerManaging Director, EMEA at Ferrovial Vertiports
Profile
Prior to joining Ferrovial Brad successfully delivered across a variety of senior, strategic roles at MAG (Manchester Airports Group) •As Managing Director for MAGO (MAG’s e-commerce business) he was responsible for unlocking tech-enabled revenue streams and delivering innovative new products •Previously Brad has held the roles of Chief Operating Officer at MAN and STN where he improved customer service, increased colleague engagement and value engineered the cost base as well as having responsible for the safe day to day running of Manchester and London Stansted Airports •As MAG’s Chief of Staff Brad brought together the core support functions relating to people, assets, technology and MAG’s business partners to find the single best way of doing things consistently and more efficiently •As part of this remit Brad provided leadership for several transformational programmes to facilitate and support MAG’s ambitious growth aspirations.
•Brad was accountable for the successful leadership of Manchester Airport’s £1.2bn Transformation Programme (MAN-TP) to transform how customers (guests & airlines) and colleagues use and interact with Manchester Airport. Accountable for the business case of MAG’s largest investment in infrastructure he managed the risks, led the airline tariff consultations and established a collaborative programme environment •Prior to leading MAN-TP Brad was responsible for developing new revenue streams for MAG, in particular he led the establishment of MAG USA through market research, strategic assessment and business development •An experienced aviation professional, he has been responsible for the integration of London Stansted Airport into MAG, Managing Director of East Midlands Airport and prior to that, led MAG’s project and procurement teams •Brad also Project Managed the ground-breaking T1 Security and Retail redevelopment •Before joining MAG he was instrumental in delivering several mixed-use property development schemes •He is a Chartered Surveyor, has an MBA from Manchester Business School and has held several Non-exec posts and is currently a NW Advisory Board Member for Teenage Cancer Trust •Brad is a proud vegan, a qualified FA Level 2 youth football coach •Brad is also the creator and co-host of ‘the Culture Club’ podcast that explores organisational culture with a variety of leaders and elite sports people
Agenda Sessions
Understanding the passenger journey
, 10:10View SessionExpert summary & recommendations
, 12:00View Session