GAIM Ops Connect will be a full virtual experience, featuring a blend of world class content, interactive peer-peer discussions, and networking. Check out the guide below to understand more about what the virtual event will look like and how to get the most out of attending.

Get ahead and login early

Registered delegates will be provided with unique logins to the virtual platform. These will be sent via email one week before the event starts.

We encourage you to spend a few minutes creating your personal profile - it will act as your 'face' for the event.

Let people know who you are and what you're looking to get out of the event. Remember - the more you put in at this stage, the more you'll get out.

Choose who to connect with

Both physical and digital-only delegates will be part of the same virtual platform. If you're logged in remotely as a virtual delegate, you'll still be able to network and connect with those at the event in Cayman. 

Simply use the filters to browse through the full delegate list, select the people of most interest to your business and invite them to chat via video link.


Our video meeting software is contained seamlessly within the digital platform. Reach out to fellow delegates, send a message to arrange a good time to meet and open the video link to start your meeting.

You can pre-arrange 1-1s throughout the conference dates or jump into a meeting with someone else live in the platform. Our flexible chat function will even allow you to message and jump into sidebar conversations with others viewing a session, to create your own discussion groups - just like you would at the physical event!

Hold a group meeting

As well as being able to hold one-to-one meetings, our functionality allows you to invite as many other delegates to your meeting as you want. 

In the middle of a meeting and could do with your product expert to jump in? Simply search for them from the delegate list and connect them in seamlessly.

Plus, the in-meeting software means you can send and share graphics, documents or just add notes in the live-chat function during the meeting for everyone to see.


The agenda for GAIM Ops Connect spans Monday 28 Sep – Wednesday 7 October. Five half days spread over two weeks, so there is plenty of time for work and life while engaging with the GAIM Ops content and communities! View the conference calendar.

Each conference day will have two main focuses (i.e. Operations and ODD, Compliance and ESG) – so you can easily find the content and networks most relevant to you.

Browse the agenda and bookmark sessions to add them to your custom agenda.

Choose to watch live or catch up on-demand at a time that suits you


Our innovative digital sessions will recreate the event experience in full. Pick from a wide choice of sessions focused on either educative deep dive content, or interactive peer-peer discussions.

Sessions will include: News@Noon keynote, Solutions Rooms, Smart Seminars, Topic Network roundtables, Lunch with Leaders, 3 in 30 Presentations, and Closed Door peer groups.

To make it easy for you to engage throughout the conference days - the same session types will run at the same time each day, so you can easily dive in and out depending on your schedule.

See the GAIM Ops Connect sessions

Watch content: live or on-demand

Attendees will be able to watch content in one of two ways: live-streamed or on-demand.

Live streamed content will feature speakers and panelists taking place in a live discussion - you'll be watching in real time. Plus, you will be able to add comments, engage in industry polls ask questions and see who else is watching along with you.

On-demand - content will be made available after the event for attendees to re-watch or catch anything they may have missed*

*(excluding sessions limited to closed-door attendance, using the Chatham House Rule or where a speaker has requested privacy.)

Visit the knowledge hubs

We know that a big part of coming to GAIM Ops Cayman is being able to wander through the exhibition hall and chat to solution providers directly. 

The digital platform allows us to take the exhibition hall online! Use search filters to browse for the solution you're looking for, ask questions in live-message functionality, look through videos and other collateral and arrange a quick face-to-face video call when you're ready to get more specific. 

From your desk or on the go

Whilst we recommend that you access the GAIM Ops Connect online platform from a computer to get the best experience, there's also a mobile version for when you're on the go.

Live message or hold your video calls on your phone or tablet to take part in the event from wherever you need to be!