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7 December 2021
Crowne Plaza London - Kings CrossLondon

John Quinlan
Ombudsman at Financial Ombudsman


John Quinlan has been an ombudsman since 2012 and has also worked in training and relationship management at the service. He leads work on property insurance and for our insurance practice group.

John works on exam and syllabus setting for the Chartered Insurance Institute. He also acts as a Lay Member for HM Courts and Tribunals Service and is an Independent Person dealing with complaints at his local borough council.

Agenda Sessions

  • Update from the Financial Ombudsman: key issues seen in the industry