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7 December 2021
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Civica ( is an international market leader providing the cloud software and digital solutions used by more than two million professionals to deliver vital every day services. Combining exceptional sector experience, customer focus and track record, Civica provides the software and automation to help organisations around the world transform the way they work and achieve better outcomes for people and communities.

Our cloud based complaint management software for Financial Services, UsefulFeedback, is designed to enable UK financial services providers to meet the requirements set out in the FCA DISP handbook. We’re trusted by organisations globally to handle millions of complaints per year.