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7 December 2021
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Aptean Respond


Aptean Respond, is the UK’s market leader in complaint handling solutions. It's a powerful case management platform that supports every role in your customer experience team - from front-line agents and case managers to team leaders and executives. Through configurable, process-driven workflows and user-friendly dashboards, Respond empowers your team to improve customer interactions, accelerate case resolution, identify root causes, and capture actionable insights to provide an outstanding customer experience.