Leslie PagelChief Evangelist at Authenticx
Leslie Pagel is the Chief Evangelist of Authenticx – a conversation analytics company dedicated to improving the way healthcare companies engage with patients. In this role, she creates awareness, across the healthcare industry, of more efficient and effective ways for healthcare organizations to deliver on their customer objectives. With over two decades of working with customer experience (CX) teams, Leslie helps clients actualize the voice of the patient to show how these voices prompt meaningful action.
Building Sustainable Patient Support Programs Through the Power of Listening, 3:30pmView Session