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Luis Portela
Director, Access & Patient Support at Cardinal Health Sonexus™


Luis Portela began his career with Cardinal Health Sonexus™ Access and Patient Support in 2016 bringing his diversified expertise in managed care, specialty pharmacy, technology solutions and call center excellence. He has contributed to several key initiatives that have led to cost savings for clients, improvements in patient services, and informed our hub services framework and standards. Today, Luis works multiple drug manufacturers and leads patient access programs in vital diseases areas including inflammation and immunology, oncology and rare disease. His early career began in customer service, a discipline and passion that he continues to share with his teams today as they approach patient care. Prior to joining Sonexus™, Luis led customer operations for the Texas and Illinois Medicaid/MMP programs focused on servicing the aged, blind and disabled population. Luis holds a marketing degree from DePaul University, an MBA from Elmhurst College and is Lean Six Sigma certified.

Agenda Sessions

  • Explore eServices Management Strategies to Optimize Value