Sarah Koustrup

President at National Hospitality Services

Speaker

Sarah Koustrup is President and Partner of National Hospitality Services (NHS), a management, asset management, and development company based in Fargo, ND, an affiliate of Hotel Equities. She oversees all daily business operations, including owner communications and asset management. Her focus on company culture, people development, and guest service drives results and has spurred nationwide portfolio growth for the firm. Since joining NHS in 2012, under Sarah’s leadership and vision, the company has expanded from 6 hotels under management to more than 47 today with franchise affiliations to include IHG®, Marriott®, Hilton®, and Hyatt®. She also played an integral role in forming the strategic alliance with Hotel Equities, which was announced in Q1 2023. Her leadership experience includes work with widely known companies such as Microsoft, Citi, and Midco. Sarah serves on the IHG Owners Association's Operations Committee and leads the Association’s Women’s Network. Sarah holds a Bachelor of Business Administration and Human Resources Management and a Master’s Certification in Hospitality Administration and Management.