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RozieAI empowers organizations to deliver personalized care at scale to the insured, policyholders, and agents. Leveraging its best-in-class domain specific language comprehension and real-time context management platform, RozieAI provides a unified view of a user at any moment of engagement. This memory of an individual drives personalized service, support, and proactive guidance, via seamless omni-channel experiences, to maintain a single continuous conversation. Solutions built on the RozieAi platform can leverage a shared perspective across stakeholders, enabling continuity of experience and coordination across business groups.