Kumaran PonnambalamDirector/Architect - Artificial Intelligence, Webex Contact Center at Cisco
Kumaran Ponnambalam is a Big Data, Analytics and AI leader with 15+ years of experience. His focus is on creating robust, scalable data platforms and models to drive effective customer engagements. He is currently leading AI initiatives for the WebEx Cloud Contact Center at Cisco. He has also authored several courses on the LinkedIn Learning Platform in Big Data and Predictive Analytics.