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Jaklin Aziz
Quality Manager – Post Market Surveillance Product Quality at Resmed


Jaklin holds a double bachelor in Biomedical Engineering (with Honours) and Commerce from The University of Sydney. She started her career as a student intern at ResMed 10 years ago, moving into the Quality Assurance Department, specifically, the complaint handling team, fairly early in her career. Her experience therefore lies in the medical device industry, specifically in post market product quality, with a focus on the regulatory affairs aspect. As MDR approached, Jaklin moved into the position of Post Market Surveillance Manager, enabling her to approach PMS holistically, beyond just complaint handling. Jaklin has spent the last couple of years implementing the PMS process and system at ResMed, coordinating cross functional teams, including pre-market personnel, who have not historically been involved in PMS and managing interactions across the manufacturing site such as with clinical. Jaklin also has an interest in mentoring and coaching

Agenda Sessions

  • Ensuring You Have a Robust Complaint Handling Programme in Place