lost in thought
with Allison Matthews

Service Designer, Mayo Clinic Center for Innovation

I'm inspired by the incredible dedicated care that I see people providing to our patients every day.

To me, brilliant is being able to articulate a thought in a way that inspires a team.

When I'm having a creative block I go for a walk with my sweet black lab.

My favorite color is always changing.

My dream project is one that has an enthusiastic team, an endless budget, a realistic timeline and an 'impossible' problem to solve.

The best advice I ever received was </strong'Think about it, then think again.  Then one more time.  Then act.'

The very next thing on my to-do list is get to the bottom of my endless email in-box.

My dream collaborator is my husband, Marc.

At least once, everyone should fly with an angry two year old. You will forever have patience for those in difficult situations that inconvenience you.

The best way to unwind after a long day is dancing and laughing with my kids.If I had a one year sabbatical, I would research healthcare processes in Europe.

My tools of the trade change based on the project I'm on, no one size fits all.

The biggest thing that has changed since I started in the industry is that people understand the need to change.

I'm happiest when I meet people excited to try something new.

I lead by showing potential and inviting everyone to offer their ideas.

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