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Kerri Konik
CEO at Inspire Fire


Kerri Konik is a leading CX expert, specializing in maximizing the ROI of emotional connection in customer experiences. She is a consultant and speaker on how to catalyze the emotional bonds between customers, brands, and companies, to increase revenue, value, retention and advocacy. Kerri is a small business entrepreneur. She has launched and managed six businesses, and is currently the CEO of InspireFire, a women-owned brand marketing advisory firm, as well as the CEO of Equality Communications Group. She is a mom to a college junior, and her two Bernese mountain dogs. She is based in Philadelphia and works globally.

Kerri Konik's Network

Agenda Sessions

  • WORKSHOP #2: The ROI of Emotional Connection: Increasing Your Customer’s Connection to Online and Omnichannel Experiences