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Operational Resilience, Outsourcing & 3rd Party Risk 2024
November 2024

6 Hercules Rd, London SE1 7DP

Gerard Doyle
UK IB Head of Service Management at Credit Suisse


Gerard is the COO for one of the Credit Suisse legal entities, with responsibilities for UK Operational Resilience compliance, European regional outsourcing oversight and Global Operational Continuity in Resolution reporting capabilities in line with the Bank of England and other key regulatory expectations. He has led remediation programs to achieve compliance with these topics as well as build out and manage support teams to maintain these capabilities. Gerard has extensive experience building and managing data across the firm to drive informed decision making about continuity and resilience. He has global experience having worked in US, APAC and in Europe as well in the UK with particular focus on emerging regulatory risk trends and requirements, and translating these requirements into sustainable, practical frameworks that deliver clear business benefit as well as regulatory compliance.

Agenda Sessions

  • Embedding and maintaining operational resilience as business as usual