Elena DonckerwolckeDirector, Enterprise Resiliency Office at BNY Mellon
In January 2020, Elena joined the Bank of New York Mellon SA/NV as Enterprise Resiliency Officer. The Enterprise Resiliency Office is a first line office centralising the oversight of traditional operational resiliency functions including incident & crisis management, business continuity and disaster recovery testing. Elena is responsible for developing and driving the firm’s enterprise resiliency strategy; addressing European and global regulatory resiliency requirements; coordinating with business, technology, and operations to drive strategic operational resiliency improvements; and ensuring effective governance of the bank’s operational resiliency efforts.
Elena has over 23 years of experience and she served KMPG Belgium’s Financial Services Advisory practice as a Director, UBS Wealth Management Belgium as Head of Business Management and the Affluent segment, and PwC Belgium and Hong Kong as senior manager in the Advisory practice, leading several large international transformation projects.
An active participant in industry forums, Elena holds an MBA from London Business School (UK), and has Master degrees from the University Of Antwerp (Belgium) and the KU Leuven (Belgium).