This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


April 2020

Outsourcing & Third-Party Risk Management in Financial Services - A Practical Guide

The only workshop to addressing key regulatory and operational challenges of outsourcing and 3rd party risk management specifically for Financial Services Firms

Join the 200+ workshop attendees that have benefited from this unique workshop


We're still putting the 2019 programme together - if you'd like to know as soon as it's ready please register to get the latest event updates.

Or alternatively, you can see more conferences on our homepage...

What will this outsourcing & 3rd party risk management workshop cover in its 11th year...

Day 1: Regulatory position, risk management and establishment of new contracts...
  • Current drivers and benefits of outsourcing in today's financial services

  • FCA, PRA and EBA expectations for governance of outsourcing arrangements

  • New contract management - provider selection and due diligence

  • Contract negotiation key issues to be addressed

  • In-house to third party provider transition
Featuring case studies and practical exercises to embed and cement learning points...


  • Structuring meaningful service level agreements (SLAs)


  • Establishing risks and controls in outsourced operations


  • Getting the most from your SLAs and MI


  • Mitigating contract termination risks
Day 2: Relationship management, intra-group, cyber risks, MI, change and termination...
  • Relationship management and governance frameworks
  • Intra-group outsourcing operational and relationship challenges
  • Cyber risks and data security
  • Management Information in controlling an outsource relationship
  • Change managemenand change controls
  • Operational resilience, continuity planning and exit planning
  • Reasons for exit and risk management implications
  • Contract exit agreements negotiation and implementation
  • Decommissioning and post exit


Eithne McManus is a consultant who specialises in assisting insurance and other financial services companies with enterprise-wide risk management, with a particular specialism in outsourcing arrangements.  She is a qualified actuary, with over 20 years’ experience in the field of life assurance risk management.  This included the role of Chief Executive of City of Westminster Assurance where, amongst other areas, she had direct responsibility for the governance and risk management of material outsourcing arrangements. As well as advising clients, Eithne is also a non-executive director of two insurance companies and an asset manager.  She is a regular speaker at Infoline conferences and workshops in relation to risk management and outsourcing

What makes this uniquely interactive sourcing workshop so unique...

With over 200+ past delegates from across the Financial Services sector you can be assured this workshop will add immediate value to you and your firm
Now in its 11th year, gain practical value from an agenda that has been continually enhanced to become the leading outsourcing training workshop for Financial Services firms.
Benefit from 18 Key topics covered in just two focused days via presentations, case studies, workgroup sessions and practical discussion

About this practical third-party risk management workshop...

Who Should Attend

This unique course provides a practical guide to the essential principles and approaches of outsourcing and third-party risk management in today's Financial Services sector. The course will be of immediate value to financial services professionals who have, or are about to, take on responsibility for the management or oversight of outsourced operations. Risk or audit managers who want to understand the key approaches and best practice in this area will also benefit from attendance.

Workshop Style

This course uses a combination of focused presentations, case studies and illustrations to identify and explore outsourcing risks and risk management approaches.

There will be ample opportunity for delegates to ask questions and raise specific points of interest or concern.

Workshop Timings
  • DAY 1: - 09:45 Registration - 10:00 Sessions commence - 17:00 Q&A and close of day 1

  • DAY 2: - 09.00 Sessions commence - 16:30 Final Q&A and close of course

Get the latest event updates

Sign up to get the latest event updates and information.