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Delivered as a Hybrid Event June 14-17, 2022
In-Person: June 14-16 • Virtual: June 17Philadelphia, PA

Heather Smith
Market Access Program Director at TrialCard


Heather Smith is a Program Director for Hub Services in the Market Access department in Morrisville, NC. She also has operational responsibility for the clinical support services at TrialCard. Prior to joining TrialCard, Heather worked in the pharmaceutical industry, supporting a pediatric rare disease product. During her pharmaceutical tenure, she worked in clinical operations, medical affairs, pharmacovigilance, and hub operations.

Heather holds a PhD and a MS in Nursing from Duke University. She is a board-certified neonatal nurse practitioner. Her bedside clinical experience covers the neonatal intensive care nursery, labor and delivery, postpartum, and well baby/special care nursery. She continues to publish in peer reviewed journals. She serves on the editorial board of the Advances in Neonatal Care journal and as a board member for the Duke University School of Nursing Academic Program Advisory Board.

Agenda Sessions

  • Using the Right Communication Channels with Patients—Experience Matters