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Product Complaints
June 10, 2022
Digital Event8:00AM EST // 1:00PM BST // 2:00PM CEST

June 10, 2022
Digital Event,
8:00AM EST // 1:00PM BST // 2:00PM CEST

Understanding the current climate with regulations and pharma product complaint handling

Streamlining your complaint handling procedures to improve your products and customer experience

Learn from your peers in industry, notified bodies and regulators

Discover new trends and technology

  • Learn about the application of AI within complaint handling
  • Understand how social media is changing the digital landscape of complaints
  • Join the discussion on latest trends emerging and the ever-changing digital eco-system of complaints

Stay up to date on regulations and procedures

  • Find out how and what complaints require escalation and what to do next
  • Be on the ball and learn about the latest regulation updates and being recall ready
  • Discuss and understand how to stay GDPR compliant

Working with stakeholders and assuring quality

  • Understanding the escalation chain and receiving complaints from distributors
  • Knowing the steps of risk management after receiving a complaint
  • Implementing feedback to improve products and devices for patient benefit


Whether you're increasing your company profile, launching a new product or focusing on new business development opportunities, collaborate with us to identify custom solutions to help you reach your goals. Get in touch with us to discover how you can leverage your company's offering to thought-leaders and key buyers in your industry.

Contact Steven Markos: | +1 212 600 3439