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Need help?

If you need help with your virtual event experience, please contact:


For General Queries:

Before contacting us, please make sure you have checked the Virtual FAQs page and 'How-to' Virtual Event 'How To' User Guide as the answer may be available more quickly here.

Joanne.Driscoll@informa.com


For Technical/Platform Support:

Before contacting technical support, please first make sure you are using the Google Chrome web browser to access the virtual event. If you experience any technical difficulties using Google Chrome, try clearing your cache or opening a new 'incognito' window. If you continue to experience any issues, contact:

Support@Grip.Events


Be sure to check our virtual event FAQs page first in case we have the answer for you there!