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Conduct & Compliance Focus Day / Operational Resilience & Tech Risk
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Conduct & Compliance Focus Day / Operational Resilience & Tech Risk
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08:00 - 08:3030 mins
RiskMinds Focus Day Welcome and Platform Orientation
08:30 - 09:1040 mins
RiskMinds Conduct and Compliance Focus Day
CCO panel: Complexity of governance - Who should be owning what?
- Martha Cummings - Head of Compliance Strategy & Operations, Wells Fargo
08:30 - 08:4515 mins
RiskMinds Operational Resilience & Technology Risk Focus Day
Chair's opening welcome
08:45 - 09:0015 mins
RiskMinds Operational Resilience & Technology Risk Focus Day
Short break
09:00 - 09:3030 mins
RiskMinds Operational Resilience & Technology Risk Focus Day
How has the Covid-19 experience changed the way banks view operational resilience?
09:10 - 09:2010 mins
RiskMinds Conduct and Compliance Focus Day
Interactive Q&A with the speaker
09:20 - 09:3515 mins
RiskMinds Conduct and Compliance Focus Day
Short break
09:30 - 09:4515 mins
RiskMinds Operational Resilience & Technology Risk Focus Day
Short break
09:35 - 10:0530 mins
RiskMinds Conduct and Compliance Focus Day
Behavioural Science - Beyond the Obvious
- Joel Viney - Head of Compliance – Wealth, Santander UK plc
09:45 - 10:1530 mins
RiskMinds Operational Resilience & Technology Risk Focus Day
Case study discussion – Assessing the “new normal” when it comes to business continuity
- Jelena Zelenovic - Senior Head of Operational and Cyber security Risk, European Investment Bank
- Bjorn Lenzmann - Group Head of Operational Risk, Emirates NBD
10:05 - 10:1510 mins
RiskMinds Conduct and Compliance Focus Day
Interactive Q&A with the speaker
Coffee and conversations
10:15 - 10:4530 mins
In the boardroom
Strengthening your workforce
10:15 - 10:4530 mins
Working group
Regulatory updates
10:15 - 10:4530 mins
Ask the expert
Employee conduct
10:15 - 10:4530 mins
Technology risk boardroom
Re-engineering the product chain
10:15 - 10:4530 mins
Technology risk working group
Data solutions to measure sustainability risk
10:15 - 10:4530 mins
Ask the technology risk expert
Come prepared with your questions for ....
10:45 - 11:1530 mins
Employee conduct, culture, staff behaviours and our future workforce
HR address: The future workforce and retaining your staff: A paradigm shift
10:45 - 11:2035 mins
Culture change and people - focus on operational resilience and technology risk
Embedding your operational resilience model across the organisation
- Naomi Springate - Director, Operational Resilience & Security, Chief Security Office, Lloyds Bank
11:15 - 11:2510 mins
Employee conduct, culture, staff behaviours and our future workforce
Interactive Q&A with the speaker
11:20 - 11:3515 mins
Culture change and people - focus on operational resilience and technology risk
Short break
11:25 - 11:4015 mins
Employee conduct, culture, staff behaviours and our future workforce
Short break
11:35 - 12:1035 mins
Culture change and people - focus on operational resilience and technology risk
The importance of risk transparency – communicating emerging risks to the rest of the bank
11:40 - 12:1030 mins
Employee conduct, culture, staff behaviours and our future workforce
Employee Compliance Checklist and setting the culture for a new generation of employees
12:10 - 12:2010 mins
Employee conduct, culture, staff behaviours and our future workforce
Interactive Q&A with the speaker
12:10 - 12:2010 mins
Culture change and people - focus on operational resilience and technology risk
Interactive Q&A
Coffee and conversations
12:20 - 13:0040 mins
In the boardroom
Data privacy and governance
12:20 - 13:0040 mins
Working group
How can the CCO better interact with the CRO and MLRO?
12:20 - 13:0040 mins
Roundtable discussion
Anti-bribery
12:20 - 13:0040 mins
Technology risk boardroom
Managing third party risk
12:20 - 13:0040 mins
Technology risk working group
Implementing digital processes effectively
12:20 - 13:0040 mins
Ask the technology risk expert
Come prepared with your questions for ....
13:00 - 13:3030 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Outsourcing and Governance: Looking beyond compliance
13:00 - 13:3030 mins
Resilience and technology risk in a world of accelerated digital transformation
Cyber security in the changed world
13:30 - 13:4010 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Interactive Q&A with the speaker
13:30 - 13:4515 mins
Resilience and technology risk in a world of accelerated digital transformation
Short break
13:40 - 13:5515 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Short break
13:45 - 14:1530 mins
Resilience and technology risk in a world of accelerated digital transformation
How do we become the bank of tomorrow? Better service, better culture and more resilient strategies
13:55 - 14:2025 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Corruption scandals, anti-bribery, fines and reputational damage
14:15 - 14:2510 mins
Resilience and technology risk in a world of accelerated digital transformation
Interactive Q&A
14:20 - 14:3010 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Interactive Q&A with the speaker
14:25 - 14:4015 mins
Resilience and technology risk in a world of accelerated digital transformation
Short break
14:30 - 14:4515 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Short break
14:40 - 15:1535 mins
Resilience and technology risk in a world of accelerated digital transformation
The technology risk of open banking: how we can safeguard the customer's trust
14:45 - 15:2035 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
FCA briefing: Driving the right conduct in investment and retail markets
15:15 - 15:3015 mins
Resilience and technology risk in a world of accelerated digital transformation
Interactive Q&A
15:20 - 15:3010 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Interactive Q&A with the speaker
Coffee and conversations
15:30 - 16:0030 mins
In the boardroom
Barriers to managing transformational programmes
15:30 - 16:0030 mins
1-1 chats and catch ups
Reconnect with old friends, find new likeminded Conduct and Compliance experts
15:30 - 16:0030 mins
Roundtable discussion
Customer protection
15:30 - 16:0030 mins
Technology risk boardroom
What are the challenges to creating tomorrow's better bank?
15:30 - 16:0030 mins
Technology risk 1-1 chats
Reconnect with old friends, find new likeminded technology risk experts.
15:30 - 16:0030 mins
Technology risk roundtable discussion
Protection versus resilience
16:00 - 16:3535 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Practitioner panel: The intersection of compliance and the operational control environment
- Shahmeem Purdasy - Managing Legal Counsel, Santander UK
16:00 - 16:3535 mins
The reality of managing technology risk
How can we future proof the technology risk function through innovation, and what are the barriers?
16:35 - 16:4510 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Interactive Q&A with the speaker
16:35 - 16:4510 mins
The reality of managing technology risk
Interactive Q&A
16:45 - 17:0015 mins
Market conduct, moral principles in sales and trading, operations and overcoming reputational risk
Short break
16:45 - 17:0015 mins
The reality of managing technology risk
Short break
17:00 - 17:4040 mins
Protecting the customer’s best interests, product management and operating ethically
Identifying vulnerable customers and assessing product suitability for the end user?
- Suneeta Shetty - Global Head of Transaction Monitoring Operations, FCR Operations, HSBC
17:00 - 17:2020 mins
The future of technology risk
How do we manage third party risk? Building stronger relationships for the future
17:20 - 17:3515 mins
The future of technology risk
Short break
17:35 - 17:5015 mins
The future of technology risk
Take 5
17:40 - 17:5010 mins
Protecting the customer’s best interests, product management and operating ethically
Interactive Q&A with the speaker
Cocktails and conversations
17:50 - 18:3040 mins
Reputation hang out
Network 1-1 with old friends and new or join our small group, content themed hang outs
17:50 - 18:3040 mins
Culture hang out
Network 1-1 with old friends and new or join our small group, content themed hang outs
17:50 - 18:3040 mins
1-1 chats and catch ups
Reconnect with old friends, find new likeminded Conduct and Compliance experts
17:50 - 18:3040 mins
Operational resilience hang out
Network 1-1 with old friends and new or join our small group, content themed hang outs
17:50 - 18:3040 mins
Technology risk hang out
Network 1-1 with old friends and new or join our small group, content themed hang outs
17:50 - 18:3040 mins
Technology risk 1-1 chats
Reconnect with old friends, find new likeminded technology risk experts.
18:30 - 18:355 mins
End of RiskMinds Focus Day
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