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Bjorn Lenzmann
Group Head of Operational Risk at Emirates NBD


Dr. Björn Lenzmann is Group Head of Operational Risk at Emirates NBD in Dubai. His area of responsibility covers Operational Risk, Cyber Risk, Fraud Risk Management, Insurance Management, and Business Continuity. He developed and implemented a Group-wide framework and methodologies to identify, measure, and manage Operational as well as Cyber Risks. Björn manages the Fraud Investigation Unit and is responsible for the development of fraud prevention strategies. He joined Emirates NDB from KPMG as Associate Director within KPMG Germany’s Financial Risk Management Practice. He has worked with several banking and insurance clients to implement Operational Risk solutions that allowed them to qualify for the different Basel II approaches including scenario analysis, KRI, and capital and insurance modelling. Prior to joining KPMG Björn has worked for Commerzbank, a leading German bank heading the OpRisk quantification team developing and implementing the AMA model.  

Agenda Sessions

  • Case study discussion – Assessing the “new normal” when it comes to business continuity